Vision & Feature Opportunities

While working at DHL, I used internal shipment tools daily. They worked — but were slow, outdated, and restrictive. I saw a chance to build something better, faster, and more usable.

Here’s what I set out to improve:

• Data visibility: DHL tools hid most of the shipment metadata.
  Solution: Show full shipment info: timestamps, milestones, locations.
• Single-shipment only: No list view or shipment overview.
  Solution: Add multi-shipment dashboard for full overview.
• No accounts for B2C: Tools were restricted to business clients (at the time).
  Solution: Allow sign-up for individuals and small teams.
• No live updates: Manual refresh was required.
  Solution: Add auto-refreshing status with live polling.
• Outdated UI: Interfaces were slow and clunky.
  Solution: Use modern, mobile-friendly design system.
• Missing insights: No analytics or reporting options.
  Solution: Add charts, delay stats, and carrier metrics.
• Single-carrier only: Only DHL shipments were supported.
  Solution: Add multi-carrier tracking.

The goal wasn’t to compete with DHL, but to rethink shipment tracking for users who needed speed, clarity, and more control.